Legal information
The website www.soper.fr is the property of SOPER, a company with share capital of €3,200,000 - registered with the RCS Montpellier 805 267 499 - SIRET 42062464500057
Publishing director
Morgane Germa (morgane.germa@sopersas.com)
Copyright protection
This site is protected by French and international copyright legislation. Any unauthorised representation or reproduction of all or part of this site or the information on this site is unlawful and constitutes an infringement punishable under the provisions of the Intellectual Property Code.
Protection for databases
The databases on this site, of which SOPER is the producer, are protected by the provisions of the Intellectual Property Code resulting from law no. 98-536 of 1 July 1998 on the legal protection of databases. Consequently, any extraction or re-use whatsoever of a qualitatively or quantitatively substantial part of the content of any of the databases on this site is illegal, as is any repeated and systematic extraction of a qualitatively or quantitatively insubstantial part of the content of any of the databases on this site.
Protection of trademarks and logos
Any unauthorised use of one or more trademarks and/or one or more logos or visuals on this site is unlawful and constitutes an infringement punishable under the provisions of the Intellectual Property Code.
Links and freedoms
The exchange of hypertext links is authorised provided that the URL www.soper.fr is reproduced. SOPER accepts no responsibility for the content of sites to which sunti.fr links.
Use of information
SOPER may not be held liable in any way for the interpretation and/or use of one or more items of information contained on this site, or for the consequences of such interpretation and/or use. Any use made by any user of one or more items of information on this site is the sole responsibility of that user, and SOPER may not be held liable in any way in relation to such use and/or the consequences thereof.
PRIVACY POLICY
SOPER provides the following register, which aims to identify all the databases hosted on its servers, as well as the type of data collected, stored, how long it is kept and how it is updated.
3 separate databases
- Marketing" and "Sales" database, containing copies and reprocessing of data from sales prospecting / CRM (on the cloud): email exchanges, contact details, company information, etc.
- Prospects" database: storage of energy consumption data and invoices, which are mainly collected by sales staff and partly on the website (if the simulator is used).
- Communication" database where lists of recipients for emailings and newsletters are stored, with email addresses collected manually online.
Retention/updating period for personal data collected
When a form is submitted on the site, the data is kept for a period of five years after the last update involving the explicit consent of the user.
Confidentiality of personal data
The personal data collected is intended solely for SOPER and will only be used in connection with the actual submission of a form on the site.
This data will never be sold to third parties, hired out or passed on, except in the following cases:
- Insults and/or comments that undermine public order or morality.
- Criminal proceedings brought against you: data may be transmitted at the request of the courts.
Security and storage of personal data
The data is stored on the servers of the hosting company OVH, whose contact details are given at the top of this page. These servers are located in mainland France, within the European Union. There will therefore be no transfer of personal data to a country that is not a member of the European Community.
All pages on the site are secured using an SSL certificate (HTTPS protocol, TLS 1.2). This is a protocol used to encrypt (secure) the content of exchanges between the website visitor's browser and the servers hosting the website. This prevents personal data transmitted after a form has been submitted from being easily read by third parties. Please note: no data transmission or storage is ever totally secure. We cannot therefore guarantee the infallible security of information transmitted or stored on the hosting servers.
SOPER has set up a procedure for notifying the CNIL and the partners concerned of any crisis, intrusion, threat or any other event likely to undermine the integrity and security of the data collected, processed and hosted by the company's servers.
Right of access, rectification or deletion of personal data
In accordance with the French Data Protection Act of 6 January 1978, as amended, and with the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete any personal data concerning you. You can exercise this right by using the contact form on the website or by sending us an e-mail to info[at]sunti.fr.
Cookies and use :
What is a cookie?
A cookie is a small text file placed on your terminal (e.g. computer, tablet, smartphone, connected television, video game console connected to the Internet) when you visit a website or view an advertisement.
It contains several pieces of information: the name of the server that placed it, an identifier in the form of a unique number, and possibly an expiry date. Cookies have different functions. Their purpose is to record the language settings of a site, to collect information about your browsing on the sites and to provide you with personalised services.
Only the sender of a cookie is likely to read, record or modify the information contained in it.
Who issues cookies?
Different types of cookies are used on our site. They are used for different purposes, as described below, subject to your choice:
Cookies that are strictly necessary for the operation of the site
These cookies are essential for browsing our site. Without these cookies, you will not be able to use our site normally. We advise you not to delete them.
Functional cookies
These cookies are not essential for browsing the site, but they do enable us to optimise its operation and give you access to specific functions. They enable us to store information relating to the contact forms you have filled in on our site and to the reCaptcha.
Third-party cookies
Cookies may be placed on our site by third-party companies. They are used for different purposes as described below, subject to your choice:
Audience measurement analysis cookies
These are cookies that enable us to track the use and performance of our site, to compile statistics, and to measure the volume of visits to and use of the various elements that make up our sites (sections and content visited, path taken), enabling us to improve the usefulness and ergonomics of our services (for example, the pages most frequently consulted, user searches in our search engine, etc.). To carry out these various studies, we use Google Analytics. The cookies created and used by Google Analytics have the following lifespan: 1 minute for the _gat cookie, 24 hours for the _gid and 2 years for the _ga.
We ensure that our partner companies process the information collected on our sites in accordance with our instructions, in compliance with the French Data Protection Act of 6 January 1978, as amended, and undertake to implement appropriate measures to secure and protect the confidentiality of data.
https://www.cnil.fr/fr/comprendre-vos-droits
Accepting or refusing cookies: what are the steps involved?
Your browser settings
You can choose to deactivate these cookies at any time. Your browser can also be set to notify you when cookies are placed on your computer and to ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or refuse them once and for all.
We remind you that setting these parameters may alter your conditions of access to our services requiring the use of cookies.
If your browser is configured to refuse all cookies, you will not be able to take advantage of essential functions on our site, such as receiving personalised recommendations. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies as mentioned above.
The configuration of each browser is different. It is described in your browser's help menu, which will tell you how to change your cookie preferences. You can refer to your browser's editor page to find out how to configure cookie management.
Depending on the browser, several options are available, such as deleting existing cookies, blocking certain cookies, deleting cookies when you close your browser or refusing to allow the site to track you in general. You can also apply exceptions to a general rule for a given site.
The corresponding pages are shown below:
- IE (top right menu to select version) (http://windows.microsoft.com/fr-FR/internet-explorer/delete-manage-cookies#ie=ie-11)
- Chromium (http://support.google.com/chrome/answer/95647?hl=fr&hlrm=en)
- Firefox (https://support.mozilla.org/fr/kb/activer-desactiver-cookies?redirectlocale=fr&redirectslug=Activer+and+disabling+cookies)
- Safari (Mac) (http://support.apple.com/kb/PH17191?viewlocale=fr_FR&locale=en_US1)
- Opera (http://help.opera.com/Windows/10.20/fr/cookies.html)
If your browser (or browser version) is not on the list, you can go directly to its publisher's website for more information.
However, we would like to draw your attention to the fact that when you refuse the installation or use of a cookie, a refusal cookie is installed on your terminal equipment. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
Registering on third-party platform sites
You can manage the use and operation of your third-party cookies by going directly to the platforms of these third parties in order to refuse them.
- Double click (https://support.google.com/ads/answer/7395996)
- Google analytics (https://tools.google.com/dlpage/gaoptout?hl=fr)
- Weborama (http://www.weborama.com/e-privacy/our-commitment/)
Setting parameters on a cookie management platform
You can manage your cookies by visiting the cookie management platforms offered by advertising professionals.
You can log on to the www.youronlinechoices.eu website proposed by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.
This will enable you to find out which companies are registered with this platform. They offer you the possibility of refusing or accepting the cookies they use to adapt the advertising likely to be displayed on your terminal to your browsing information:
http://www.youronlinechoices.com/fr/controler-ses-cookies
This European platform is shared by hundreds of Internet advertising professionals. It provides a centralised interface enabling you to refuse or accept cookies that may be used to adapt the advertising displayed on your terminal to your browsing habits. Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that enable advertising to be tailored to your centres of interest.
CREDITS
- Coffee Marketing website and design, communications agency in Cannes.
- Photographs: Créative Obscession / Shutterstock / Soper / Istockphoto - Hosting: OVH - 2 rue Kellermann - 59100 Roubaix - France